According to the Institute of Medicine, at least 1.5 million Americans suffer from preventable adverse effects due to improper use of their medications each year. That has contributed to unprecedented litigation and discipline throughout the health care industry. The National Practitioner Data Bank (NPDB) cites 565,787 counts of medical malpractice and adverse action reports from 2002-2012 – with pharmacy representing 18,737 cases.
This can be costly for business. Even though overall payment amounts decreased in 2012, there were still a total of 12,142 medical malpractice payouts – or roughly 1 payout every 43 minutes.
In short, a medical malpractice charge can happen to anyone at any time.
“A stressful claim or lawsuit can cause an insured to experience feelings of shame, guilt, anger and frustration. We feel that by allowing our insureds to confidentially share those feelings with a peer who has been through a similar situation, they can regain a sense of control, allowing them to function as a good defendant and a competent pharmacist during the claim process,” says Wendy L. Guthrie, Manager – Professional Liability Claims for Pharmacists Mutual.
The Pharmacists Mutual Peace of Mind Peer Support Program is a confidential, complimentary service available for our members who are experiencing or have experienced a professional liability claim.
We understand the traumatic impact a claim – particularly one alleging professional negligence – may have on your professional and personal well-being. You may feel a mix of emotions, including regret, grief, disappointment, resentment, even helplessness.
“A stressful claim or lawsuit can cause an insured to experience feelings of shame, guilt, anger and frustration.”
We’re here to help. We offer a peer support program to connect you with others who have been through a similar situation. The program is completely confidential and discreet; peers are partnered together to allow for informal conversation and emotional support, not to discuss the details or legal merits of the case.
The goal of this program is to diminish the effects of stress during the claims process, allowing you, as a professional, to regain a sense of emotional balance and control. This also enables you to function as a credible defendant and a competent practitioner during the claim or litigation process.
At some point, even the most experienced pharmacist may face a liability charge. You don’t have to go it alone.
If you or someone you know can benefit from the Peace of Mind Peer Support Program, or if you would like further information, please contact Pharmacists Mutual at 800.247.5930 ext. 4280 or email firstname.lastname@example.org.
Looking for ways you can help prevent a claim from happening? Check out our Risk Management Intel publications. They are filled with preventative tips, safety protocols, checklists, guidelines and much more.